Important Questions to Ask a Roofing Contractor Before Signing a Contract

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A new roof or a roof replacement is a significant investment that safeguards your home against the elements and enhances its value. Therefore, ensuring that you hire the right roofing contractor is of utmost importance. This comprehensive guide aims to arm you with an essential set of questions to ask your potential roofing contractor before committing to a contract. Not only will this ensure transparency, but it will also provide you with peace of mind knowing that your roofing project is in safe hands.

  1. Can you provide references and examples of your past work?

Before diving into specifics, it’s vital to gauge the contractor’s experience and credibility. Request references and photographs of recent projects similar to yours. Reputable contractors will happily showcase their portfolio, and speaking to past clients can provide insights into the contractor’s work quality and professionalism.

  1. Are you licensed and insured?

A licensed contractor is more likely to be informed about building codes and regulations. Ensure that the contractor’s license is current and valid in your area. Additionally, a contractor must have liability insurance and workers’ compensation to protect you from financial liabilities in case of accidents or damages during the project.

  1. What is included in the written estimate?

Request a detailed written estimate, including costs for materials, labor, permits, and any other expenses. This will help you make an informed decision and prevent surprises later on. Compare the estimates of different contractors, but remember that the cheapest option is not always the best.

  1. What type of warranty do you offer?

Inquire about both the manufacturer’s warranty for the roofing materials and the contractor’s workmanship warranty. Make sure you understand what each warranty covers and what your responsibilities are to keep them in effect.

  1. What is the projected timeline for completion?

Having a clear idea of the project’s timeline will help you plan accordingly. Ensure the contractor can commit to a reasonable timeline and ask what procedures are in place for unexpected delays due to weather or other factors.

  1. What is your plan for inclement weather?

Weather can be unpredictable. Ask the contractor about their protocols for adverse weather conditions. This includes their plans for protecting your property and materials, and how they handle delays that result from weather-related issues.

  1. Who will be the on-site project manager?

It is important to know who will be overseeing the project daily. The on-site project manager should be available for communication and capable of addressing any concerns you have throughout the construction process.

  1. How will you protect my property?

The roofing process can be messy and potentially damaging to your property. Ask the contractor what measures they will take to protect your landscaping, windows, and other areas of your home from debris and damage.

  1. How will you ensure proper ventilation?

Proper ventilation is crucial to the longevity of your roof. Discuss the contractor’s plan for ensuring that your roof has adequate ventilation to prevent issues like mold growth and ice dams.

  1. What is your protocol for addressing additional issues discovered during the project?

Sometimes, a roofing project can uncover unexpected issues, like rotten decking or structural problems. Ask how the contractor plans to communicate and address these issues, and if they will provide updated cost estimates before proceeding with additional work.

  1. How do you handle customer complaints and disputes?

Understanding how a contractor deals with complaints and disputes is essential. Ask about their process and if they are willing to put any guarantees in writing.

  1. What will the cleanup process entail?

A reputable contractor will ensure that your property is cleaned up after the project is completed. Ask about the specifics of their cleanup process, including how they will remove debris and whether they will use magnetic tools to pick up stray nails.

  1. Will you provide a written contract?

Before any work begins, make sure that you have a written contract that details every aspect of the project. This should include cost estimates, payment schedules, timeline, materials, warranties, and any other relevant information.


Taking the time to ask these crucial questions will empower you as a homeowner and ensure that you hire a roofing contractor that is experienced, reputable, and aligned with your needs and expectations. Remember that open communication and clarity are the cornerstones of a successful roofing project.

No matter what the season, the A&A Roofing & Exteriors team is here for you. Our team has experience working across all seasons in the Midwest climate and is able to get the job done at any time of the year.

Give A&A Roofing & Exteriors a call today at (402) 719-2380 or request a free estimate online for your roof repairs now.